P U R C H A S I N G
How do I find/purchase available work?
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All works available for purchase will link to a product page when clicked on.
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All new work is revealed first through instagram.
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All fine art prints available for purchase are located in my Print Store.
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What payment methods do you accept?
Debit/Credit Card (VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, JCB, or UNION INTERNATIONAL LOGO)
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Difficulty checking out? Don’t hesitate to contact me for assistance!
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S H I P P I N G
How are the paintings/drawings shipped?
If you are purchasing a painting on canvas, please refer to the listing to see if that particular piece ships rolled or stretched. Large pieces ship rolled when possible. I will always contact you first to discuss shipping methods. Rolled canvas is the overall safest option and is a very common practice. It involves less chance of damage and is significantly less expensive to ship. You will need to have a professional local framer do the rest. The cost saved via shipping will roll over into custom framing when you receive it.
Paintings on canvas are carefully packed and shipped via Priority Mail (whenever available) by either USPS or UPS. A tracking number is provided and the canvas(es) is/are insured for full retail value.
Extra large pieces (which are noted) will be shipped unstretched and in a puncture and moisture resistant tubing. This is due to prohibitive shipping costs for very large works. These pieces can be taken to a frame shop and restretched, typically for a minimal cost. If you would like a work shipped stretched (available in US only) please contact me and we can work something out for an additional shipping cost.
Paintings/Drawings on panel are shipped via Priority Mail (whenever available) by either USPS or UPS. A tracking number is provided and the panel(s) is/are insured for full retail value. All works on panel are shipped in a protective foam insulated casing with an outer wrapping of corrugated cardboard. This method is more cost effective than a wooden crate and very common when shipping artwork. I will confirm your shipping address and also send a shipping notice with tracking number.
Works on paper are shipped via First Class by USPS. All original works on paper are shipped in a protective tube. All fine art prints are shipped from the printer. You will be contacted to confirm your shipping address and also send a shipping notice with tracking number.
*Any shipping overages will be refunded.
Paintings on canvas are carefully packed and shipped via Priority Mail (whenever available) by either USPS or UPS. A tracking number is provided and the canvas(es) is/are insured for full retail value.
Extra large pieces (which are noted) will be shipped unstretched and in a puncture and moisture resistant tubing. This is due to prohibitive shipping costs for very large works. These pieces can be taken to a frame shop and restretched, typically for a minimal cost. If you would like a work shipped stretched (available in US only) please contact me and we can work something out for an additional shipping cost.
Paintings/Drawings on panel are shipped via Priority Mail (whenever available) by either USPS or UPS. A tracking number is provided and the panel(s) is/are insured for full retail value. All works on panel are shipped in a protective foam insulated casing with an outer wrapping of corrugated cardboard. This method is more cost effective than a wooden crate and very common when shipping artwork. I will confirm your shipping address and also send a shipping notice with tracking number.
Works on paper are shipped via First Class by USPS. All original works on paper are shipped in a protective tube. All fine art prints are shipped from the printer. You will be contacted to confirm your shipping address and also send a shipping notice with tracking number.
*Any shipping overages will be refunded.
How will I know when my painting will arrive?
All work is shipped within 5 business days (usually much sooner) after the date of received payment.
I will email you twice, first to confirm your shipping address and last to provide the tracking information for your piece(s).
Should any issues with shipping arise, I will work very closely with you and USPS/UPS to get them resolved asap.
I will email you twice, first to confirm your shipping address and last to provide the tracking information for your piece(s).
Should any issues with shipping arise, I will work very closely with you and USPS/UPS to get them resolved asap.
Do you ship internationally?
Unfortunately, I do not offer international shipping at this time.
What do I do if my piece arrives damaged?
Although this is an unlikely circumstance, please let me know ASAP about the situation. Please send photos immediately and be sure to save all packaging. I will work closely with you to resolve this situation.
R E T U R N S
What is your return policy?
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I want you to be completely satisfied with your artwork, so I do accept returns.
Refunds are given within 5 business days of receiving the work. Art must be returned in same condition with original packaging. The buyer will pay for return postage and insurance. |
O T H E R
Can I see a more detailed shot of a painting or drawing?
* I can provide extra pictures of specific paintings by request.
As a reminder, the computer screen may not display the exact original color of the painting. I keep the image as true as possible to the original piece, but slight variation in color may occur. If you have any questions about colors in a particular piece, please email me before purchasing.
Copyright for all images and artwork is owned by the artist, Craig Hawkins. The sale of artwork does not transfer ownership of copyright.
As a reminder, the computer screen may not display the exact original color of the painting. I keep the image as true as possible to the original piece, but slight variation in color may occur. If you have any questions about colors in a particular piece, please email me before purchasing.
Copyright for all images and artwork is owned by the artist, Craig Hawkins. The sale of artwork does not transfer ownership of copyright.
